FAQ

Bingo Clean is committed to your complete satisfaction, which is why we strive to offer the most consistent, reliable, and affordable housecleaning services around. Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.

We have been providing professional house cleaning services almost 10 years.

Yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home. Except the same person on leave , we will replace with other .

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service.

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We’ll move your visit to another, more convenient time or if you wish, cancel it all together. If fail to do so , we will charge for transportation cost rm40 to covered return cost .

We require payment in advance by online transfer or 50% depo and balance once cleaner reach .
While we cannot warranty our exact time of arrival because we give every home the attention it deserves and requires, we do offer arrival windows for your convenience. Bingo Clean uses a unique “on-time arrival” software to log your preferences so our services are as minimally disruptive as possible.
Yes , because our price for manpower and transportation cost only. However , you can request us to bring cleaning equipment with additional charge rm50 only. (Basic tools)
Recommend that you leave him or her outside or in a gated area to ensure the safety of our professional housecleaners. If you don’t plan on being home when we arrive, please let us know how to appropriately handle cleaning around your pet. We didn’t clean the litter shit.

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