Terms & Conditions (Move in or out / Spring Cleaning / Packages)

Terms & Condition (Move in or out / Spring Cleaning / Packages)

👉 Bingo Clean reserves the right to amend the initial quotation, should the client’s original requirements change.
👉The Client must allow the cleaner access to hot water and power.
👉Bingo Clean will not be responsible for triggering any alarm systems. Customer should give any special instructions for deactivation/activation of any household alarm systems.
👉Bingo Clean *not* provide all cleaning detergents and equipment. Customer must supply their own .
👉Bingo Clean can only give a rough estimate of the duration of the cleaning service, which is based on a basic description of the customer’s house. Please note that duration may vary therefore a degree of flexibility is required.
👉All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash, items of sentimental value, art and antiques.
👉In case of a complaint, Bingo Clean requires to be notified within 24 hours after completion of the cleaning work.
👉 We require 24-hour notice for reschedule or cancellation. There will.be charge 100% for cancellation within 24-hour of scheduled cleaning *or* Late night informed want to cancel or change plan for morning slot booking.
👉For on call basis / one-time service , client can pay by bank transfer 60% first and balance once the cleaner reach.
👉Monthly / Package client must made payment full payment in advance by bank transfer once we issued the invoice .
👉Pro Maid Cleaning Service reserve the right to suspend cleaning service is monthly payment are missing.
👉The Client may terminate this service by giving 14 days prior notice in writing (whatsapp)
👉The Company shall not be liable under any circumstances for any loss, expense, damage, delay , costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with a late arrival of Company operatives at the service address. The Company endeavours to be right on time on any visit but sometimes due to transport related and other problems which are beyond the Company ’s control, the Company operative’s may arrive with a delay or the cleaning visit may be re-scheduled.

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